Aec44 Privacy Policy —
How Your Information Is Protected

Welcome to aec44. This Privacy Policy ("Policy") explains in detail how aec44 collects, uses, stores, and protects the personal information of all users of the aec44 platform and its services. By using the aec44 website or app, you are considered to have accepted this Privacy Policy.

Aec44 believes transparency is the foundation of trust. We keep nothing hidden — this policy clearly sets out what data we collect, why we collect it, and who it may be shared with. We treat your personal privacy not merely as a legal obligation, but as a fundamental right.

This Policy applies to the aec44 website (aec44.pro), mobile application, and all associated digital services. Third-party websites or service providers may have their own privacy policies, for which aec44 is not responsible.

Aec44 collects various types of information to deliver its services. A detailed breakdown by category is provided below:

a) Information you provide directly:

• Full name, email address, phone number, date of birth
• Bank account or mobile banking number (Mobile Banking, Nagad, Rocket)
• National ID or passport number (for KYC verification)
• The content of your support chat messages

b) Automatically collected information:

• IP address and device information (model, operating system)
• Browser type and version
• Your activity on the platform — pages visited and time spent
• Login time and location data
• Gaming History & Transaction Records

Aec44 uses your information only for specific, legitimate purposes. The table below provides a complete overview:

Aec44 never sells your information to third parties for marketing or advertising purposes. Promotional messages are only sent with your consent.

Aec44 may share your personal information only in limited circumstances and under strict controls. Below is a clear breakdown of when and with whom:

• Payment Processors: Limited information required to process deposits and withdrawals is shared with Mobile Banking, Nagad, or your bank.
• Game Provider: Session data required to run third-party games may be shared with the relevant game providers.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Security Partners: Limited data may be shared with trusted partners for fraud detection and cybersecurity purposes.

Aec44 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Cookies used by aec44:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Functional Cookies: To remember your preferred language and layout settings.
• Analytical Cookies: To understand which pages are most visited and to improve our services.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the site.

Aec44 retains your data only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements:

• Active account data: retained for as long as the account remains active.
• Transaction records: retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Retained in accordance with applicable laws following successful verification.
• After account closure: retained for as long as required to fulfill legal obligations.
• Analytical data: automatically deleted after a maximum of 2 years.

Once the applicable retention period expires, aec44 automatically deletes or anonymizes your data so that you can no longer be identified.

Aec44 gives you full control over your personal information. Your rights include:

• Right to Access: Contact support to request a copy of the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Withdraw Consent: Where data is processed on the basis of consent, you may withdraw that consent at any time.

Aec44 does not collect — and has no intention of collecting — personal information from anyone under the age of 18. Our platform is strictly for adults.

Age is verified at registration, and KYC documents are requested in suspicious cases. If a minor is found to have opened an account, the account will be closed immediately and any collected data will be securely deleted.

Aec44 may update this Privacy Policy from time to time. Any changes will be announced on the platform, and the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified separately at your registered email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed of any updates.

For any questions, concerns, or complaints about the Privacy Policy, please contact aec44:

• Live Chat: Click the chat icon on the platform (available 24/7)
• Email: [email protected] (plain text)
• Response time: typically within 24–48 hours

Our privacy team takes every request seriously and provides a formal response within 30 days. For urgent matters, reaching out via live chat will get you the fastest response.